Privacy Policy
Identification of the Data Controller
Company: FullFlaps Aviation Store (hereinafter “FullFlaps”)
Headquarters: AerĂłdromo de Vilar de Luz, 4425-403 Maia, Portugal
Company Registration Number: [to be added]
Tax Identification Number: [to be added]
Data Protection Officer Contact: info@fullflaps.pt or [phone number to be added]
FullFlaps Aviation Store recommends reading this Privacy Policy carefully, as it provides important information about how FullFlaps collects, uses, and protects Personal Data. This Privacy Policy may be revised periodically at our discretion; therefore, we recommend reviewing it regularly.
Who We Are
FullFlaps Aviation Store is a company dedicated to the commercialization and distribution of aviation equipment, pilot accessories, and technical products for aviation professionals, students, flight schools, clubs, and aviation enthusiasts.
Operating from Aeródromo de Vilar de Luz, FullFlaps provides access to essential aviation tools, industry-recognized brands, and specialized gear for both training and professional operations. Hereinafter, the company will be referred to as “FullFlaps.”
Website
The FullFlaps website provides information about our activities and offers a variety of aviation-related products (the “Products”) available for online purchase through a purchase and sale agreement.
The Website contains text, graphics, photographs, logos, images, copyrighted materials, and other content (the “Content”).
Users may browse the Products and obtain detailed information prior to making a purchase.
Users
Any individual or organization that visits or interacts with the Website is considered a “User.”
Minors
This Website is not intended for individuals under 18 years of age. FullFlaps does not knowingly collect Personal Data from minors. If we become aware that a minor has provided Personal Data, we will take reasonable measures to delete such data. FullFlaps cannot be held responsible for data usage that occurred prior to such deletion.
Privacy Statement
Application
This Privacy Policy applies exclusively to the FullFlaps Website and outlines how FullFlaps collects and processes Personal Data.
FullFlaps acknowledges its responsibility to treat all Personal Data with security, confidentiality, and in accordance with applicable law, including GDPR and relevant Portuguese legislation.
This section also explains the rights of Data Subjects as set forth by:
– Regulation (EU) 2016/679 (GDPR);
– Applicable Portuguese legislation;
– Relevant administrative or judicial interpretations, guidelines, and standards regarding data protection.
Personal Data
What We Collect
FullFlaps may collect the following categories of Personal Data:
Identification and contact details:
Name, identification document number, tax identification number (NIF), age, date of birth, telephone number, email address, billing address, shipping address, and payment details.
User account details:
Login credentials, order history, wishlists, and communication preferences.
Relationship data:
History of products viewed, purchased, or requested.
Profile information:
Preferences, interests, and interactions with FullFlaps.
Technical Information
The Website may collect technical data such as:
– IP address
– Browser type
– Operating system
– Device type
– Date and time of visits
– Pages viewed
This technical information may be combined with other collected data to improve website performance, develop new functionalities, and enhance the user experience.
It may also be used for marketing, promotional, or statistical purposes.
For more details, please consult our Cookie Policy at: www.fullflaps.pt/en/cookie-policy.
What We Do With the Information We Collect
FullFlaps collects and processes data for the following purposes:
– Executing contracts related to product purchases;
– Processing orders, shipping, returns, and customer service;
– Internal record keeping;
– Improving our products, services, and Website;
– Conducting internal analytics or working with third-party review providers;
– Sending promotional emails about new products, special offers, or updates (with your consent);
– Contacting Users for surveys or market research;
– Personalizing the Website based on User interests;
– Fulfilling legal and regulatory obligations;
– Pursuing FullFlaps’ legitimate interest in improving services, ensuring quality, and conducting statistics and market analysis.
FullFlaps’ legitimate interest respects the rights and freedoms of Users.
Legal Basis for Processing Personal Data
FullFlaps may process Personal Data based on:
– User’s explicit consent:
For example, to receive newsletters or marketing communications.
– Execution of a contract:
Including product purchases, customer support, order delivery, and billing.
– Compliance with legal obligations:
Accounting, tax, regulatory, or data protection obligations.
– FullFlaps’ legitimate interest:
Improving customer experience, security, operational efficiency, and product offerings.
FullFlaps is committed to safeguarding the confidentiality, integrity, and protection of all Personal Data.
Categories of Recipients of Personal Data
FullFlaps may share Personal Data with:
– Transport companies for order delivery;
– Payment service providers;
– IT and hosting service providers;
– Market research or customer feedback services;
– Public authorities when legally required.
Data is only shared to the extent strictly necessary and, whenever possible, anonymized.
FullFlaps does not sell Personal Data under any circumstances.
Data Subject Rights
Users have the right to:
– Access their personal data;
– Request rectification or correction;
– Request deletion (“right to be forgotten”);
– Object to processing;
– Request restriction of processing;
– Request data portability;
– Withdraw consent at any time for processing based on consent;
– Object to processing for marketing purposes.
Requests can be made by email to info@fullflaps.pt or by written communication to:
FullFlaps Aviation Store
AerĂłdromo de Vilar de Luz, 4425-403 Maia, Portugal
Users may file a complaint with the Portuguese National Data Protection Commission (CNPD) at www.cnpd.pt.
Personal Data Retention Period
FullFlaps retains Personal Data only as long as necessary to:
– Provide services;
– Manage legal or contractual obligations;
– Maintain User accounts;
– Fulfill audit, tax, or regulatory requirements;
– Resolve complaints or disputes.
After the necessary retention period, Personal Data is securely deleted or anonymized.
Responsible for Privacy and Protection of Personal Data
The primary point of contact regarding Personal Data is the Data Protection Officer, reachable at:
info@fullflaps.pt
Phone: [to be added]
Security Measures
Personal Data is stored on secure, encrypted servers operated by certified hosting providers that comply with international security standards.
FullFlaps ensures that partners implement appropriate safety measures to prevent unauthorized access, loss, destruction, or misuse of data.
Changes to the Privacy Policy
If FullFlaps updates this Privacy Policy, Users will be notified by email 30 days before the new version takes effect.
Conflict Resolution
For complaints, suggestions, or clarifications regarding this Privacy Policy, Users may contact:
FullFlaps Aviation Store
AerĂłdromo de Vilar de Luz, 4425-403 Maia, Portugal
We will respond as soon as possible and work to resolve the issue efficiently.
Users may submit disputes to the competent Portuguese courts.